Privacy policy

Sourdough Egypt by ARTIBAKE collects only the information needed to respond to enquiries and fulfil bakery orders. We do not sell personal data.

Information we collect

• Name, mobile number, WhatsApp number, and email
• Delivery area, preferred date, product selections, and order notes
• Allergy disclosures you choose to share
• Basic technical data such as browser language and referral source when you use the website

How we use information

We use your details to confirm orders, arrange delivery or collection, discuss allergens and product suitability, and respond to customer service messages. Order communications may be handled by phone, WhatsApp, or email: +20 10 2423 9702 / info@sourdoughegypt.com. Bakery pickup address: Al Khamail Compound, Phase 3, Building 96, Sheikh Zayed, Giza, Egypt.

Cookies and analytics

This website uses Google Analytics 4 (measurement ID configured in site scripts) to understand aggregated traffic and conversion events such as page views, product list interactions, and order-form leads. Analytics storage is enabled by default for measurement. Advertising storage, ad user data, and ad personalization signals are denied by default. We do not show a marketing cookie banner. A full Consent Mode opt-in interface is not claimed as complete until implemented and tested. Analytics events are configured to avoid sending names, phone numbers, emails, addresses, allergy notes, order notes, or WhatsApp message content.

Sharing

We share information only with service providers required to operate the website, email delivery, or analytics tooling (including Google Analytics when enabled), and only as needed to process your request or measure site performance. We do not sell customer lists.

Retention and contact

Order records are kept as long as needed for fulfilment, accounting, and legal requirements. To update or remove contact details, use the contact page or email info@sourdoughegypt.com.