Privacy policy

Business identity

Sourdough Egypt by ARTIBAKE is registered under the name Capstone. Our commercial transactions are documented with official paperwork. For order or data enquiries: +201024239702 or info@sourdoughegypt.com.

Sourdough Egypt by ARTIBAKE collects only the information needed to respond to enquiries and fulfil bakery orders. We do not sell personal data.

Information we collect

• Name, mobile number, WhatsApp number, and email
• Delivery area, preferred date, product selections, and order notes
• Allergy disclosures you choose to share
• Basic technical data such as browser language and referral source when you use the website

How we use information

We use your details to confirm orders, arrange delivery or collection, discuss allergens and product suitability, and respond to customer service messages. Order communications may be handled by phone, WhatsApp, or email: +20 10 2423 9702 / info@sourdoughegypt.com. Bakery pickup address: Al Khamail Compound, Phase 3, Building 96, Sheikh Zayed, Giza, Egypt.

Cookies and analytics

We use Google Analytics 4 to understand visits and interactions with this site. Analytics may use cookies. Your name, phone and email are not sent to order measurement tools. The form is used to contact you and confirm your request.

Sharing

We share information only with service providers required to operate the website, email delivery, or analytics tooling (including Google Analytics when enabled), and only as needed to process your request or measure site performance. We do not sell customer lists.

Retention and contact

Order records are kept as long as needed for fulfilment, accounting, and legal requirements. To update or remove contact details, use the contact page or email info@sourdoughegypt.com.