Frequently asked questions

Bread risen with a living flour-and-water starter. Yeasts make gas; bacteria make acids and aroma. Wheat sourdough still contains gluten. See the what is sourdough page.

Fermentation driven by a maintained starter instead of concentrated commercial baker’s yeast for speed. See natural fermentation.

Starter is a mixed culture and is usually slower. Commercial yeast is concentrated and easier to schedule. Neither makes wheat bread gluten-free. See sourdough vs commercial yeast.

Cool the loaf fully. Keep it whole short-term; slice and freeze for longer. Discard mould or an off smell. Details are in the sourdough guide.

Yes. Use the order page and we will confirm details by phone or message before preparation begins.

Yes. After you send a request, we contact you to confirm products, quantities, ingredients and timing before baking.

We deliver to selected Cairo and Giza areas—coverage and fees are confirmed when you order. Pickup is available at Al Khamail Compound, Phase 3, Building 96, Sheikh Zayed. See selected delivery areas and Sheikh Zayed pickup.

Scheduled pickup is at Al Khamail Compound, Phase 3, Building 96, Sheikh Zayed, Giza. Use the location page for the map link and contact details.

Tell us when we confirm the order. We will go through the available ingredients with you before baking.

We use selected ingredients according to each product’s specification. Key agricultural ingredients are sourced from our own farms, while other ingredients are chosen from trusted suppliers.

Organic claims are published only when verified for a specific product or ingredient. We do not describe the full menu as 100% organic unless every relevant item is verified.

Yes. We rely on a sourdough starter and natural fermentation.

The current loaf list lists Classic Sourdough and other bakes with prices in EGP. Availability is confirmed before baking.

The complimentary 30-day online programme is available with eligible bakery orders and limited monthly availability. Our team confirms eligibility when reviewing your order. See the Free Nutrition Programme page for details.

Yes. With eligible orders, it is a complimentary VIP customer benefit from Sourdough Egypt by ARTIBAKE — not a medical service.

The programme runs for 30 days from activation, including an initial consultation and weekly follow-up.